Rush is a Band

A blog devoted to RUSH:
Neil Peart, Geddy Lee & Alex Lifeson

Tue, Mar 2, 2021

Rush ticket sales and pre-sales guide/FAQ

Fri, Apr 16, 2010@4:11PM | comments removed/disabled

LAST UPDATED 1/27/2015@4PM

Live Nation or Ticketmaster?

Both! The 2 companies merged in early 2010. Although events and ticketing information are listed on the Live Nation website, most actual ticket transactions generally take place via Ticketmaster although Live Nation does still handle the transactions for some venues. VIP Nation (just a subsidiary of Live Nation) now separately handles some of the VIP ticket packages.

Local time or venue time?

Pre-sale times are given in the time local to the particular venue unless otherwise specified. So a pre-sale that starts at 10AM in Los Angeles means 10AM PDT. A pre-sale that starts at 10AM in Chicago means 10AM CDT.

When will tickets go on sale for [INSERT CITY NAME]?

Ticketmaster/Live Nation will generally start listing shows at least a week or two in advance of their on-sale date, and usually at least a few days before any pre-sales start. The only way to know for sure is to periodically check the listings at Ticketmaster, which are continually being updated. You can also sometimes see them advertised in advance on the venue's website. Once an on-sale date is listed, then this will give you an idea of when pre-sales will begin as well, even if those aren't listed yet. Pre-sales ALWAYS occur the week prior to an event's on-sale date. You can also see all the latest tour on-sale/pre-sale dates and information in the Rush is a Band tour section. Here's a timeline of when the various pre-sales/on-sales will occur based off whenever the on-sale date occurs:

VIP Nation also has a nice FAQ that answers many of the typical questions.

CITI Cardmember pre-sales

These pre-sales are sponsored by Citi Bank and are open to anyone with access to a valid Citi consumer or business credit card. These pre-sales are available for most Live Nation sponsored shows and usually run the week leading up to the general on sale date from 10AM Tuesday or Wednesday to 5PM Thursday or Friday. Tickets are purchased via Live Nation/Ticketmaster just like you would buy any other ticket through these outlets. When prompted to enter your Passcode or Member Code on the billing information page you simply enter the first six (6) digits of your credit card account number (no dashes) located on the front of your Citi card. You will then need to use a Citi credit card to complete your ticket purchase. You might be able to get away with using a generic 6-digit code you can find on the internet, and then not actually use a CITI card to complete the purchase, but people have mixed results doing this. Ticketmaster seems to block the transaction if you don't use a CITI card to complete the order, but other ticketing systems may or may not. These pre-sales are called out with a code of CITI in the Rush is a Band tour section.

Live Nation pre-sales

If a pre-sale is sponsored by Live Nation, members of their mailing list in the city where the show is scheduled may receive an e-mail in advance of the pre-sale which will include any necessary password information. For information on how to sign up for their mailing list go to the Live Nation website. The Live Nation pre-sales usually will use the same password for all dates but this is subject to change. You can typically get the password for a particular venue if you are signed up to receive alerts at the Live Nation website. These pre-sales are available for most Live Nation sponsored shows and usually run the week leading up to the general on sale date for one or two days. Tickets are purchased via Live Nation/Ticketmaster just like you would buy any other ticket through these outlets. When prompted for a passcode simply enter the passcode that was provided to you. I will post these passwords in the tour section as soon as I become aware of them. These pre-sales are called out with a code of LN or VENUE in the Rush is a Band tour section unless the password is known, in which case the password will instead be displayed. Live Nation also has a How do pre-sales work FAQ that explains a lot and suggests trying a password of headliner or beatbox if you weren't supplied a password otherwise.

Radio pre-sales

Radio station sponsored pre-sales often require that participants join the station's mailing list before receiving the password although some stations post the password on their site for all to see or announce it on air. Visit the specific radio station's site or check the Rush is a Band tour section for details. I will post any passwords I become aware of to the tour section as soon as I learn of them. These pre-sales are called out with a code of RADIO in the Rush is a Band tour section unless the password is known, in which case the password will instead be displayed.

Which pre-sale is better?

As far as the quality of the tickets obtained in the different pre-sales, the Rush VIP pre-sales will guarantee you the best seats. But if you want to pay face value then the Music Today or Citi pre-sales are your best bet and usually get fans better seats than any of the Live Nation or radio pre-sales. Opinions vary on this though, so I suggest you check the comments on the various pre-sales posts to get a better idea of the types of tickets and experiences fans have had purchasing tickets thus far. As a rule of thumb, the earlier the pre-sale in the process, the better the tickets that are available. A good general rule when purchasing tickets is to go into it prepared. Make sure you are very familiar with the seating at the venue for which you are purchasing tickets, have your credit card handy and decide how much you are willing to pay for tickets along with the seating you'll settle for.

Ticketmaster Platinum Tickets

For the 2012 Rush tour Ticketmaster started making Official Platinum tickets available. This essentially amounts to Ticketmaster scalping their own tickets as the prices are marked up significantly over the regular price and you have to buy the tickets in pairs. These tickets are not pre-sale tickets - they become available when the general on-sales begin. They can be accessed by going to the Ticketmaster page for the selected show and clicking on the Official Platinum Seats tab. More information on these tickets can be found at the Ticketmaster site.

Ticket Brokers

If you miss out on the pre-sales, or don't get the seats you were hoping for there are always third-party ticket brokers. These are just companies that buy up tickets and resell them for profit. A couple of the major players are StubHub and TicketLiquidator. You can usually get very good seats through brokers, but at a significant cost increase. Opinions regarding brokers vary, so do your research.

Ticket Auctions

Another way to get good seats is through ticket auctions. Very good seats can be obtained through auctions, but you always run the risk of not winning the auction and being left without a ticket. Information on Ticketmaster auctions can be found here, and there's also eBay ticket auctions.

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